Auto Repair: The Customer's Crash Course, by Richard K. Mundy

Richard Mundy's "Lessons..." will de-mystify the car repair industry, help you side-step the pitfalls of auto repair processes and guide you toward a successful experience. He presents knowledge collected and polished over a 35-year career in the industry. Written clearly in easy-to-understand format, Mundy takes the reader though the entire process, from the first moment you realize a repair is needed, step-by-step through choosing a shop, authorizing the repairs, evaluating the invoice, and dealing with less-than-perfect outcomes. AUTO REPAIR will give you the info you need ...


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